Technology Support

1. Rochester University assesses each student, prior to admission, in order to determine whether each student has the skills and competencies to succeed in a distance education environment.
2. Rochester University provides adequate support services for the instructor and students participating in Distance Education courses, including necessary equipment, personnel and training.
3. Rochester University designates the Distance Education office for technology support regarding the Distance Education program.
4. The Distance Education office handles administrative systems, equipment maintenance and general user support.
5. The Distance Education office also handles faculty support including instructional application and pedagogical issues involving technology.
6. The Distance Education office provides guidance and manuals for student training for the program.
7. Personal technology support is provided via telephone or email.